Troubleshooting your linked card (Plaid)
If you're linking your online banking credentials and get this error message we encourage you to double-check that there weren't any spelling or cha...
Sun, 25 Apr, 2021 at 10:16 AM
If you're linking your online banking credentials and get this error message it means there was an issue with the answers you provided in the bank authe...
Sun, 25 Apr, 2021 at 10:17 AM
If you're linking your online banking credentials and get this error message it means you’ve entered your credentials incorrectly too many times. This t...
Sun, 25 Apr, 2021 at 10:17 AM
If you're linking your online banking credentials and get this error message it means our provider (Plaid) was unable to support your account due to res...
Sun, 25 Apr, 2021 at 10:18 AM
If you're linking your online banking credentials and get this error message it means you must log in directly to your financial institution and take so...
Sun, 25 Apr, 2021 at 10:18 AM
If you're linking your online banking credentials and get this error message it means the bank changed their MFA method and it's not supported by ou...
Sun, 25 Apr, 2021 at 10:18 AM
If you're linking your online banking credentials and get this error message it means you don’t have a credit card connected to your bank account. In th...
Sun, 25 Apr, 2021 at 10:19 AM
If you're linking your online banking credentials and get this error message it means your MFA information has changed. This can be easily sorted out, ...
Sun, 25 Apr, 2021 at 10:22 AM
If you're linking your online banking credentials and get this error message it means the username provided does not match the original username. This c...
Sun, 25 Apr, 2021 at 10:22 AM
If your password or MFA information has changed, or if your bank requires new authentication methods, you will receive a notification in the app instructing...
Sun, 25 Apr, 2021 at 10:22 AM